The Phoenix Hotel Zermatt Room photoThe Phoenix Hotel Zermatt Exterior photoThe Phoenix Hotel Zermatt Exterior photo
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From219US$ /night
Check-in
11Jun2026Select date
Check-out
12Jun2026Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

Untere Wiestistrasse 11, Zermatt, Switzerland, 3920
Perfect
9.0
9.3
/10
4.7
4.6
/5

Adults-only mountain hotel in Zermatt with Matterhorn views and exceptional breakfast

Location & Surroundings

The Hotel Phoenix is located in the quiet Wiesti quarter of Zermatt, a 10-minute walk from the train station and a 5-minute walk to the Sunnegga lift. Matterhorn Glacier Paradise, Gornergrat viewing platform, and Sunnegga-Blauherd-Rothorn hiking trails are all within easy reach. The hotel's position away from the main tourist streets provides a peaceful environment while keeping guests close to shops and restaurants.

Rooms & Views

Rooms feature design elements using locally sourced materials like wood, stone, and glass, creating a rustic yet contemporary style. Several rooms offer balconies with direct views of the Matterhorn, and improved sound insulation ensures a quiet night's rest. Each room is equipped with a flat-screen TV, safe, and private bathroom with good water pressure.

Dining & Breakfast

The hotel serves a rich buffet breakfast daily with a wide selection of local cheeses, meats, fresh breads, fruits, and hot dishes, accommodating dietary restrictions. Complimentary gourmet snacks and homemade treats are offered during happy hour in the lounge and bar area. The bar provides a relaxed setting with a view of the Matterhorn for evening drinks.

Eco-friendly & Sustainability

The hotel uses geothermal heat for its heating system, reflecting its commitment to sustainable operations. Energy-saving measures include timer lights in hallways and room-key-activated electricity. The construction uses natural materials from the Zermatt region, minimizing environmental impact.

Services & Amenities

The owners engage directly with guests, offering personalized services and local insights to enhance the stay. A well-equipped ski room with boot heaters and a fitness center are available for guest use. The hotel is adults-only and pet-friendly, with pet bowls provided, and offers concierge service, express check-in/check-out, and luggage storage.

Highlights

Location: Quiet Wiesti quarter, 5 min walk to Sunnegga lift

Breakfast: Rich buffet with local cheeses and dietary accommodations

Rooms: Matterhorn views from balcony rooms

Sustainability: Geothermal heating and natural materials

Service: Direct engagement from hotel owners

Facilities: Ski room with boot heaters and fitness center

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Select your room type

The Phoenix Hotel Zermatt offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Deluxe Double Room
2 persons
280 sq. feet 
2 Single beds
Coffee machine
Heating
Standard Double Room
2 persons
230 sq. feet 
2 Single beds
Coffee machine
Heating
Superior Double Room
2 persons
240 sq. feet 
2 Single beds
Coffee machine
Heating
Standard Double Room Matterhorn View from the Balcony
2 persons
230 sq. feet 
2 Single beds
Coffee machine
Heating
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Facilities

Experience a variety of amenities at the boutique hotel, crafted to ensure your comfort and unforgettable moments
Facilities: Perfect
9.0/10Review score

General

  • No smoking on site
  • Wi-Fi
  • Safe deposit box
  • Express check-in/ -out
  • Concierge desk
  • Pets allowed
  • Security
  • Adults only
  • Luggage storage
  • Ski storage
  • Lift
  • Smoke detectors
  • Fire extinguishers
  • Key card access

Sports & Fitness

  • Fitness centre
  • Skiing
  • Hiking
  • Cycling
  • Golf course
  • Fishing

Guest Parking

  • Electric kettle

Services

  • Paid shuttle service
  • Pet amenities available
  • Housekeeping
  • Laundry
  • Tours/Ticket assistance
  • Welcome drink

Dining

  • Bar/ Lounge area
  • Special diet menus

Business

  • Meeting/ Banquet facilities

Children

  • Cots
  • Board games

Spa & Leisure

  • Garden area
  • Leisure/ TV room

Room features

  • Heating
  • Mini-bar
  • Soundproofed rooms
  • Sitting area
  • Terrace
  • Ironing facilities

Bathroom

  • Free toiletries

Self-catering

  • Electric kettle

Media

  • Flat-screen TV
  • AM/FM alarm clock

Room decor

  • Parquet floor
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The Phoenix Hotel Zermatt Location

Untere Wiestistrasse 11, Zermatt, Switzerland, 3920
Map view
Untere Wiestistrasse 11, Zermatt, Switzerland, 3920
Nearby
Hohbalmen
2000 ft
Castor Mountain
2000 ft
Murmeli Brunnen
2000 ft
Restaurants
Cup's Italian Coffee house
2900 ft
Kirchstrasse 44
Getting around
City Centre
Zermatt8 min  ·  2000 ft
Airports
Sion (SIR)116 min  ·  47.8 mi
Agno (LUG)243 min  ·  100.5 mi
Train
Zermatt railway station6 min  ·  1700 ft
Train2 min  ·  400 ft
Bus
Bus stop17 min  ·  7.0 mi
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Property information and rules
Check-in
from 15:00-21:30
Check-out
from 08:00-11:00
Guest Parking
No parking available.
Internet
Wireless internet is available in for free.
Breakfast
The hotel The Phoenix Zermatt provides visitors with a free full breakfast. 
Pets
Pets are allowed on request.
Languages
English, German, Dutch
Number of rooms:
35

Reviews and Ratings

Feedback about The Phoenix Hotel Zermatt from previous guests about their experience.
Review score
Based on 185 verified reviews
9.1/10
Perfect
95%
Recommend
Breakfast
9.4/10
Cleanliness
9.4/10
Comfort
9.4/10
Facilities
9.0/10
Free Wi-Fi
8.3/10
Location
8.9/10
Paid Wi-Fi
7.5/10
Staff
9.5/10
Value for money
8.6/10
Guest reviews
based on 298 reviews
9.0/10
No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.
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Check-in
11Jun2026Select date
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12Jun2026Select date
Rooms and Guests2 Guests, 1 Room